Health Board Introduces App to Improve Communication

MedicBleepCardiff and Vale University Health Board (UHB) is the first Health Board in Wales to implement a mobile medical messenger service called MedicBleep, enabling clinicians to communicate with each other effectively and securely.

MedicBleep is being introduced to more than 250 clinicians in the Surgery Clinical Board.

MedicBleep looks and feels like WhatsApp, but has been designed especially for the healthcare market enabling medical staff to communicate with each other securely and safely.

The app has been designed to help speed conversations between staff and make patient care more efficient.

MedicBleep can be run on IOS and Android operating systems and has a number of levels of security are included within the application:

  • 6 PIN login
  • Authenticated against your GMC Registration plus other registrations
  • A PIN Number sent to your email
  • PIN password activated if not used for 10 minutes

MedicBleep enables clinicians to:

  • Chat securely on a one-to-one basis
  • Chat securely into a group
  • Securely share case files, images, symptom photos and more
  • Make a one-to-one voice call
  • Invite a colleague to either a one-to-one chat or into a group

Medical Director, Dr Graham Shortland said: “We decided to implement this mobile application to the Surgery Clinical Board to enable clinicians to communicate more securely and quickly with each other.

“This new communication tool which uses the Health Board free Wi-Fi infrastructure will save clinicians time and enable decisions on patient treatment and care to be made more quickly, so that ultimately, patients have the best outcomes possible.”

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