Denbighshire residents can use text messages to contact their county council with enquiries or complaints 24-hours-a-day, seven-days-a-week.
The magic number is 07800 140088 and you’ll get an immediate bilingual automated response before your query is dealt with in full, normally within 10 days.
To use the service you need to include your name and address in the text with a brief question about council services – don’t use images or video.
Councillor Sharon Frobisher, Cabinet Lead Member for Communities, said:
“Contacting the Council has never been easier and we need to move with the times, so that people can contact us in a convenient way that meets their needs.”
“We would urge people to save the text number onto their mobile phones – the service can be used to report faults or enquiries whilst people are out and about their business.”
