Welsh law firm Red Kite Law has once again won the Law Society’s prestigious management ‘quality mark’.
The Lexcel quality mark is a cherished benchmark only achieved by some 10 per cent of law firms.
“To achieve the standard you have to go through a rigorous accreditation process,” said Red Kite Law partner David Sangster.
“Having done the initial accreditation, firms have to reapply for the quality mark every year, undergoing further assessments of law management.
“The further assessment includes background checks and an on-site ‘Ofsted-style’ visit from an assessor. We have just completed our reassessment and passed with a clean bill of health.
“This is a wonderful pat on the back for the hard-working team at Red Kite Law. We have a large team of legal experts spread throughout seven offices in Pembrokeshire and Carmarthenshire.
“Delivering quality, value-for-money services to the local community matters a great deal to us.”
Mr Sangster added: “The Lexcel quality mark is no ‘tick box’ process. The assessment process is rigorous and challenging.
“Why do we put ourselves through it all? Partly, because it helps us as a business to know that we are doing the right things in the right way. But also because it means our clients can be completely confident that they have chosen a law firm with the highest client care and business management standards.
“Frankly, when you are trying to choose a law firm to help you make difficult decisions, a Lexcel quality mark provides that extra level of reassurance.”
Photo: Red Kite Law partners with the Lexcel certificates for the company’s seven offices. Left to right, John Griffiths, Luke Smith, David Williams, David Sangster, Rebecca Proctor, Paul James and John Lewis.
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