Residents across Caerphilly county borough are being advised to be vigilant, after a resident received a scam telephone call.
A telephone caller, claiming to be from the Office of Fair Trading, rang the resident and told him he was due to be repaid unfair bank charges.
The caller, who knew the resident’s name and address, claimed that over £1,500 was available and stated they needed to make an appointment to deliver the cheque that evening.
The caller then mentioned that during this visit, solicitor’s fees would need to be paid, costing around £150.
The resident was given a London number but his telephone showed that the caller was ringing from an international number.
At this point the complainant, who believed the call was not genuine, declined the offer and ended the call.
Cllr Lyn Ackerman, Cabinet Member for the Environment said, “I would encourage residents to ensure they know who they are dealing with over the telephone and not to give any details, especially bank details and personal information out unless they are completely sure that the caller is genuine”.
Caerphilly County Borough Council’s Trading Standards team say this is the second such complaint they have received in a week.
If you have any concerns regarding a telephone call you have received, please report this to Consumer Direct on 08454 04 05 06.
