Conwy’s Council Tax team is calling for the public to be vigilant against yet another phone scam.
A number of incidents have been reported in the area where callers claim they can help the householder get a Council Tax reduction, they then go on to ask for personal bank account details.
Eryl Rowlands, Conwy’s Head of Revenues and Benefits Assessment Service, said: “We advise residents never to give their personal banking details over the phone unless they are 100% sure they are speaking to a professional individual working on behalf of a recognised organisation.”
“If you’re in any doubt, take the caller’s number and check the validity before calling back. Anyone working in a professional capacity won’t mind you doing this.”
“It’s also worth regularly reminding elderly relatives or friends to be cautious with their personal and bank details.”
And remember, Conwy residents can get free help and advice on Council Tax and Benefits direct from the Council by phoning (01492) 576491 or emailing [email protected]
