Caerphilly county borough council has received a very positive report following an inspection of its adult protection service within Social Services, led by the Protection of Vulnerable Adult (POVA) Team.
The authority was reviewed by the Care and Social Services Inspectorate Wales (CSSIW) who looked at procedures for dealing with the protection of vulnerable adults across the county borough.
The inspection team found many areas of good practice and commended the council on its strong leadership and robust working procedures.
The report states that ‘Caerphilly County Borough Council has worked hard to make the protection of Vulnerable Adults a strong and high quality service’. It goes on to say that ‘it aspires to continuous improvement and the work examined during this inspection demonstrated that many aspects have been successful’.
Cllr Judith Pritchard, CCBC cabinet member for Social Services welcomed the report, “The findings of the inspection team reflect the hard work and dedication of staff along with the extra resources that we have focused on this crucial service area. We need to protect this vulnerable section of our community and we will continue to look at ways of improving by strengthening our procedures and engaging in closer multi-agency working with key partners.”
Albert Heaney, Director of Social Services added, “I would like to congratulate all the staff who work in adult services on this success and hope we can continue to build on this good work in the future.”
In 2008-09, the local authority received more referrals than any other county in the Gwent Police force area and this is mainly due to the ‘well developed awareness raising in addition to continuing vigilance over individual concerns’
Over recent years the council has made sustained efforts to deal with adult abuse in all forms with an emphasis on preventative strategies.
If you or someone you know is being abused or neglected and is in immediate danger, you should ring 999. Alternatively, if you’ve experienced or witnessed abuse, you can ring social services on 0808 100 2500 for help and advice.
