Officers are investigating a rogue trader offence which occurred in Conway Road, Canton, on Wednesday, April 16.
Two men attended a property asking for more than £3,000 to repair cracks in the pathway after quoting a significantly lower amount.
We are keen to hear from anyone who may have also been approached by people offering similar work in the area.
Anyone with information on this incident is asked to contact South Wales Police on 101 or Crimestoppers on 0800 555 111 quoting occurrence number 1400130381.
Residents are reminded to watch out for rogue traders who may prey on the vulnerable.
Trading Standards advises:
1) Always speak to your insurance company before allowing anyone to carry out work
2) Never do business with cold callers offering repairs
3) Always use a reputable company recommended to you or is on an approved trader scheme.
4) Never agree to have work done by someone who claims they can see a problem with your property. You can always call a reputable trader to check if there really is a problem
5) Don’t be taken in by offers of a bargain. If you do want work doing on your home, get quotes from at least three companies
6) If in doubt, don’t let sales people in to your home. Say “no thank you” and close the door
7) Don’t be taken in by high pressure selling. Ask for more time if you are not sure. A reputable seller will understand
8) Get a receipt with the name, address and phone number of the company on it. Only accept a landline and not a mobile number
9) Always read agreements very thoroughly before you sign. Agreements can be checked by Trading Standards and consider paying by credit card for goods and services costing more than £100. The credit card company will give you some additional protection
10) Be careful not to sign a document agreeing to a visit under the guise of taking part in a street survey, prize draw or other scam. These may be used to try and take away your cancellation rights.
