Denbighshire’s Street Cleansing service has been recognised as being one of the top six best performing services of its kind from among 200 councils in the UK, and is the only Welsh authority to be named in the top six.
The highly respected Performance Networks benchmarking service operated by the Association of Public Service Excellence has confirmed that Denbighshire’s Street Cleansing Service is not only one of the top six best performers in the UK, but is also one of the top six most improved services across the whole of the UK, based on figures for the last four years.
With over 200 local authority members from across the U.K, Performance Networks is the largest voluntary performance measurement service for local government, providing benchmarking across 15 front-line services.
The series of performance indicators organisations are assessed against include cost, productivity, customer satisfaction, quality and human resource management – giving a comprehensive view of performance.
Councillor Sharon Frobisher, Cabinet Lead Member for Environment, said: “Denbighshire’s Street Cleansing Service has consistently cut its costs over the last four years whilst increasing its Street Cleansing inspection score, which is carried out independently by Keep Wales Tidy inspectors.
“This is the second year running the service has been recognised as a top performer and demonstrates that the cost of keeping Denbighshire’s streets cleaner than ever is falling, providing the county’s residents and visitors with a quality, value for money service”.
