Newly modernised Llanishen Post Office had a visit from Julie Morgan AM this week. The Assembly Member for Cardiff North visited the team at Llanishen Post Office following its recent modernisation to a new, open-plan office and to see how preparations are going in the build-up to Christmas – the busiest time of year for Post Office branches across the UK.
Julie Morgan AM said:
“I am delighted to visit and lend a hand at this new look Post Office at the heart of Llanishen village. It plays a vital role in the area, not just at Christmas but all year round and its improved opening hours no doubt makes it much easier for customers.
“I’m really impressed by the modern refurbishment of the Llanishen branch. The Post Office is so important to our local communities and I’d like to thank Patricia Jenkins and her team for their hard work in making it such a success.”
As part of Post Office’s plans to modernise the network and extend the opening hours for customers, Llanishen Post Office has a mixture of open plan and traditional screened counter positions.
Subpostmistress Patricia Jenkins says customers are delighted with the transformation:
“I’ve had such great feedback from customers,” said Patricia, who has been Llanishen’s Subpostmistress for over fifteen years. “They love the open plan counters and the fact that we can have a much better conversation without the glass partition. It’s great for customers and for my staff and me.”
“It’s been a busy Christmas period, so far and I’d like to thank all my loyal customers for their support throughout the year,”
The Post Office is currently undertaking a multi-million pound investment programme across its branch network. Around 1,400 branches across the UK have already been modernised and are, as a result, offering a combined total of over 35,000 extra hours of service per week, including Saturday and Sunday opening times.
The Post Office’s online offering has also been improved this Christmas. Helpful information from how to find your nearest branch to details of special promotions can be found at www.postoffice.co.uk/christmas – along with a whole lot more.
One of the new features on the Post Office’s online Christmas hub is a new service to help customers remember last posting dates for UK and Worldwide mails online and through a simple and free reminder service. Select the destinations you’d like a reminder for and the Post Office will send you an email and text message to help you get cards and gifts despatched in plenty of time, avoiding a last-minute rush.
The Post Office, now independent of Royal Mail, is the largest retail network in the UK with over 11,500 branches. It is also one of the UK’s fastest growing financial services companies and is the market leader for travel money.
