It was news to me that such a thing as the Policing Pledge, but there is one and HMIC – the police inspectorate – have reported on how forces are doing in meeting the ten points, which cover such things as how forces communicate with people and respond to calls.
Forces can be given four grades – excellent, good, fair and poor – and you can read full reports with lots more detail by clicking the links below (pdf files).
Dyfed–Powys Police have been rated fair. Full report.
Gwent Police have been rated fair. Full report.
North Wales Police have been rated fair. Full report.
South Wales Police have been rated fair. Full report.