Resident Liaison Advisors are providing a key role within a local housing association as homes are being brought up to Welsh Quality Housing Standard. Keen to employ local people, six new posts have been created by Tai Ceredigion to assist in facilitating the upgrading of tenants homes. Both Sian Davies and Hayley D’Alessio recently joined an experienced team of four who consult with tenants on the much needed upgrading work needed to properties to bring up them to the Welsh Quality Housing Standard.
Llyr Edwards, Director of Property Services at Tai Ceredigion said “We would like to welcome our new Resident Liaison Advisors to the team and wish them the best. Every Tai Ceredigion home will be brought up to the WQHS within the next three years. This is a very large project and our friendly Resident Liaison Advisors will be the main point of contact for our tenants concerning the works to be undertaken to their homes.”
Sian Davies said “Since joining Tai Ceredigion before Christmas I have assisted many tenants with the choices we offer, and re-arranged for contractors to undertake work at a more convenient time when tenants have had hospital appointments and other commitments. It is a fulfilling role and I am looking forward to the next few years and getting things done.”
Katy Williams, a Resident Liaison Advisor in North Ceredigion since last year said “It is an extremely interesting role which I am enjoying. You meet lots of different people every day and I can put all my organisational skills to work liaising with contractors and making sure that tenants are happy with the work. It is great to see the difference being made to people’s homes and therefore very satisfying.”
