Wrexham Council is offering a new sign language service at its Customer Contact Centre in Lord Street.
A British Sign Language Interpreter will be at ‘Contact Wrexham’ on a fortnightly basis to help customers get information and advice on council services.
The initiative will be run as a trial over the next few weeks to establish if it is of benefit to and will be used by the deaf community.
Helen Gerrard, Customer Access Manager, said:
“We’re always looking at ways to improve the way we communicate with our customers and make it as easy as possible for them to access our services. We hope that this trial will be a success.”
The interpreter will be at Contact Wrexham between 1.30pm and 4pm on the following dates:
- Thursday 20th January
- Thursday 10th February
- Thursday 24th February
- Thursday 10th March
- Thursday 24th March
There’s no need to make an appointment. Customers can just drop in.
Contact Wrexham provides information and advice on a range of services including Council Tax, Benefits, Blue Badges, school admissions and Pride In Your Street.
Services can also be accessed online at www.wrexham.gov.uk.
